Privacy Policy

Last updated: March 2026

1. Information We Collect

ConnectX System Ltd ("we", "us") collects the following types of information when you use ConnectX Copy:

  • Account Information: Email address, password (hashed), and subscription details when you register.
  • Trading Account Data: Broker server addresses, account numbers, and encrypted passwords for MT4/MT5 accounts you connect.
  • Usage Data: Information about how you use the platform, including pages visited, features used, and actions taken.
  • Technical Data: IP address, browser type, device information, and operating system.
  • Transaction Data: Payment records, subscription history, and billing information processed through OxaPay.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the ConnectX Copy platform
  • Process transactions and manage your subscription
  • Connect to your trading accounts and execute copy trading operations
  • Send service-related notifications and updates
  • Monitor platform performance and prevent abuse
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment Processors: OxaPay for processing cryptocurrency payments.
  • Infrastructure Providers: Hosting and cloud service providers that help us operate the platform.
  • Legal Requirements: When required by law, regulation, or legal process.

4. Data Retention

We retain your account data for as long as your account is active. Trading account credentials are stored in encrypted form and deleted when you remove an account. After account deletion, we may retain anonymized usage data for analytics purposes. Transaction records are retained as required by applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data at rest and in transit (TLS/SSL)
  • Hashed password storage using industry-standard algorithms
  • Encrypted storage of trading account credentials
  • Regular security audits and monitoring
  • Access controls and authentication for all systems

6. Cookies

We use cookies and similar technologies to provide and improve our Service. For detailed information about the cookies we use, please see our Cookie Policy.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability where technically feasible

To exercise any of these rights, please contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, please contact:

ConnectX System Ltd
Mauritius
Email: privacy@connectxcopy.com